“I Believe most of us read reviews to find out if the company we are considering using is….
Reliable, honest, timely, caring, along with a good value. West Hills scores 5 stars in all categories. Carlos Gonzalez was our project manager and from the time we made our appointment for the consultation through the complete project he always kept us informed and always got back to us when he said he would. The quality and craftsmanship these professionals supplied made our back yard beautiful. I would highly recommend West Hills Masonry and Carlos to anyone trying to choose who to do business with.”
Tom B. in Anaheim
“Had a fantastic experience with Carlos (both of them…you’ll figure it out) and West Hills Masonry. Our house needed a lot of work in the back. There was an unsightly brick platform and an odd fountain from previous owners. I wanted it all gone and replaced with pavers or cement. The thing that set Carlos apart is that he communicated really well, handled himself professionally, and followed up in a non-pushy way. I’ve done quite a bit of remodeling over the last year and worked with a variety of contractors for different jobs, both small and large. What I’ve come to realize is that communication is critical. Too many contractors are awful communicators and can’t stick to their proposed schedule. Even with this project, I had a few contractors promise me a quote within a few days and either never heard back or didn’t get a quote for several weeks. Not Carlos and West Hills. They were on it from beginning to end, they finished a day before expected and the back patio looks fantastic. I was super impressed. I’d happily refer West Hills to any friends or family and wish all my contractors went about their business like they did. Thanks!”
Ron H. in Laguna Niguel
“When researching our front yard remodel project, we spoke with several contractors. Many were unprofessional, late to the appointment, and if we even heard back from them at all, gave us very vague, non-detailed quotes.
Our experience with West Hills Masonry, specifically owner Carlos G. and project manager Carlos V., was completely different. Their communication throughout the whole process was professional, prompt and detailed. Carlos G. was super helpful in guiding us in our stone and paver selections, and even had samples delivered so we could compare colors and sizes. He worked with us in trimming back certain aspects of our project to stay within our budget, and was very patient with us in the process. He kept us informed during every step of the project, texting, sending pictures, etc. The crew was on time, left the job site clean, and were very accommodating with changes we requested during the project. We recommend this company to anyone who is looking for a contractor with GREAT communication skills, professionalism, and quality workmanship”
Steve F. in Lake Forest
“West Hills Masonry completed a hardscape renovation in my front, side and backyard that included new landscape drains, concrete pavers, masonry walls, travertine stone pavers, concrete slab, and a colored concrete planter curb. They completed the work in 4 weeks and the end result was perfection! They get five stars + for great communication throughout the project, scheduling the appropriate man power to complete each phase of the project, and finish quality. I requested a few changes to the design as the project progressed and they responded timely. We had a couple of change orders which were explained and performed without interruption to the project schedule.
Their pricing is competitive with other hardscape contractors, maybe a bit higher, but I feel it’s worth paying a little more to have a competent, trustworthy contractor that communicates and performs as expected. Great job West Hill Masonry!”
Jason B. in Mission Viejo
Everything came together so nicely and we love the look of our front yard. We would highly recommend West Hills Masonry for anyone considering hardscaping, landscaping and lighting.”
Holly M. in Chino Hills
“We had a great experience working with West Hills Masonry. In the beginning we were unsure of exactly how we wanted to remodel our backyard but it all fell into place working with Carlos G and Carlos V. They initially gave us a detailed bid item by item, which we appreciated. During the construction process, Carlos and Carlos give suggestions, many at a cost savings, and their experience really showed in the final product. Both Carlos’s were very helpful, responsive, and knowledgeable. We also appreciated all the members of their crews and how they worked together. My husband is in the construction industry and was particularly impressed with how someone was on site every day, followed through and kept us up to date. Overall we can’t say enough about how happy we are with West Hills Masonry.”
Carolyn T. in Dove Canyon
“I had the pleasure of working with Carlos V and Carlos G on my side yard landscaping project. They were both courteous, respectful, attentive to detail, and worked with me with great care to help build the side yard that I had been dreaming about, they turned my dream and my vision into a reality and I’m so grateful! I think their work speaks for itself, This lot used to be dirt lot with a brick wall and it’s been transformed into a resort style side yard. I absolutely love it and all my guests who come visit are in awe of the vertical succulent garden. Thank you Carlos and Carlos and for your team’s hard work!”
Nicole B. in Irvine
“They Really Know What They’re Doing
We are very pleased with our front yard renovation project by West Hills Masonry consisting of paver patio, raised planters, and artificial turf. We are detailed people and they listened to and accommodated our desires. West Hills Masonry combines experience, strong project management, hard working employees, attention to detail, and competitive prices. They were open to our design ideas and provided excellent recommendations to make them even better. The project implementation went smoothly and on time with good day to day communication. We threw them a few curve ball changes during the process and they rolled with them efficiently. We highly recommend them for your hardscape and landscape projects.”
Abel B. in Mission Viejo
“Our HOA needed to repair 5 large retaining walls that were faced with crumbling stucco. We chose West Hills Masonry for the work. They were not the low bidder, but our Board members had seen their work and were convinced that they could make lemonade out of our lemons. We also called several of their references who reinforced our impressions. It was a great decision. The West Hills workers encountered various “surprises” along the way and never once complained or tried to renegotiate the price. Their crew was here every day and often on Saturdays. Their employees kept the work sites clean, never blasted a boom box and were always courteous to homeowners who came by out of curiosity….and the results were spectacular.”
Peter S. in Newport Beach
“West Hills Masonry was recommended to us by a neighbor, so it was nice being able to see their work first hand. My wife and I had nothing short of a great experience working with their entire team. From early on, Carlos assisted us right away with materials. He guided us to stores for ideas, as well as had samples delivered directly to us (so convenient). Throughout the project we felt that they were readily available at any time for questions, changes, fixes, ect. During the building process, some layouts didn’t feel right to us, although looked ok on paper, but seeing them in person, we asked to have it modified. No push back at all from Carlos and crew. Overall their customer service was exceptional, and we are so happy that they were able to help us bring our yard to life.”
Robert M. in Mission Viejo